Usability: The Site Speaks for Itself

Cover of Usability: The Site Speaks for Itself
ISBN: 1904151035 (glasshaus)
ISBN: 1590592301 (Apress)
May 2002

My first book project, I was lucky enough to have the opportunity to participate in this book as it presented case studies of, eBay™, BBC News,,, and from a real-world usability perspective.

Each of the case studies represented discusses the processes that went into the usability testing and development of each site. Each one shows that false starts, reassessment, and even assumptions are all part of the natural flow of any development.

The case study reaches all the way back to its formation and original site(s), and reveals many of the lessons learned along the way to building the current version of the site, as well as all the refinements we’ve regularly implemented since it was completed.

This book received very positive reviews from readers on Amazon (holding on to a 4.5-star rating) as well as from independent sites and bloggers who reviewed it.